Pradeep Nair

Lead AI strategy development, implementation, and scaling to drive digital transformation.

Implement AI solutions to optimize workflows, streamline processes, and improve overall business performance.

Foster teamwork across departments to ensure AI strategies are effectively aligned with business goals and operational priorities.

Promote responsible AI practices, ensuring compliance with ethical standards and mitigating risks associated with AI deployment.

Spearheaded digital strategy development, significantly boosting the company's supply chain efficiency and improving delivery times by 45%.

Directed digital transformation programs for operating divisions, enhancing customer experience and increasing sales by 28% through award-winning digital solutions leveraging brand, product, and customer insights.

Provided strategic and operational leadership for the Digital stream, encompassing Cloud (AWS, Azure), RPA, Automation, AI/Cognitive, and DevOps technologies.

Managed the comprehensive digital transformation program, ensuring project delivery within agreed quality, risk, timeline, and budget parameters using Agile, Lean, and Waterfall methodologies.

Aligned technical operations with application/service models across diverse industry markets, spearheading IT process and organizational re-engineering programs.

Led diverse, cross-functional project teams, including client, advisory, and third-party stakeholders across global regions.

Served as a key member of the Global IT Management Team and Head of PMO, overseeing all Digital Transformation projects and IT functions across regional offices.

Optimized and managed IT processes and standards, ensuring alignment with business requirements and overseeing all stages of the development lifecycle.

Prepared regional IT forecasts and budgets, ensuring IT expenditure alignment with strategic financial plans through collaboration with regional IT teams.

Developed and steered high-performing IT Operations, Lean, and Scrum project teams, fostering collaborative alliances with vendors and internal departments for strategic technology planning and selection.

Identified and implemented business-specific applications across the region, delivering tailored IT solutions to meet unique business needs.

Managed a team of application experts and Software Engineers (BEX) specializing in SAP and Lotus Notes environments.

Devised and implemented ITIL-aligned Change Management processes for the Business Centre IT environment, with a key role in deploying CA Service Desk.

Developed and executed cost-saving strategies, establishing and managing help-desk operations for the MENA region, resulting in over €600K in cost savings for BASF.

Championed and managed the implementation of the Global Computer Standardization project for the Business Centre, ensuring successful adoption.

Successfully implemented SAP and Microsoft Navision Axapta ERP systems across multiple countries, ensuring compliance with legal requirements and business scalability.

Implemented the 'IT Catalogue' for the Business Centre, streamlining hardware, software, and service requisition processes for employees.

Managed Business Relationship Management (BRM) and service delivery, ensuring high-quality IT services aligned with ITIL frameworks for the sub-region.

Acted as the primary liaison for BASF, ensuring consistent implementation of corporate standards across the entire region and facilitating smooth integration for merged entities.

Successfully designed and implemented the NT 4.0 infrastructure for both Head Office and Factory locations, enhancing operational efficiency.

Monitored existing IT systems to ensure structural integrity and optimal performance, minimizing downtime.

Provided comprehensive IT support as the single point of contact for UAE operations, including designing, installing, and implementing LAN/WAN networks according to industry protocols.

Managed user applications, monitored network capacity and security, and optimized server utilization through timely patching and fixes, while preparing IT documentation for audits and training.

Provided technical support and troubleshooting for complex system issues, ensuring operational continuity for clients.

Collaborated with clients to resolve technical challenges and improve overall system performance.

Conducted system diagnostics and implemented preventative maintenance measures to minimize potential downtime.